At Colored Caramel, we’re committed to providing a delightful coloring experience through our digital and physical products. Please review our returns and refund policy below, based on the type of product you purchased.
🖥️ Digital Products (Purchased on Our Website)
All digital coloring books and downloadable files sold through the Colored Caramel website are non-refundable.
Due to the nature of instant digital delivery, we do not accept returns or issue refunds for digital products. Once the files have been delivered, they are considered final.
❗ Important: Please read the product descriptions carefully before making a purchase. If you have any questions, feel free to contact us before placing your order.
📦 Physical Products (Purchased via Amazon)
Our physical coloring books (such as paperback editions) are sold through Amazon, and any return or refund is subject to Amazon’s policies.
Amazon generally allows:
Returns within 30 days of delivery
Refunds processed via your Amazon account
Prepaid return shipping labels (when eligible)
To return a physical product, please go to your Amazon order history and follow their instructions.
💬 Need Help?
If you have questions or concerns, we’re happy to assist you.