{"id":33391,"date":"2023-03-13T07:16:00","date_gmt":"2023-03-13T07:16:00","guid":{"rendered":"https:\/\/www.coloredcaramel.com\/refund-and-returns-2\/"},"modified":"2026-09-05T11:40:25","modified_gmt":"2026-09-05T11:40:25","slug":"hyvitys-ja-palautuskaytanto","status":"publish","type":"page","link":"https:\/\/www.coloredcaramel.com\/fi\/hyvitys-ja-palautuskaytanto\/","title":{"rendered":"Hyvitys- ja palautusk\u00e4yt\u00e4nt\u00f6"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33391\" class=\"elementor elementor-33391 elementor-8479\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b101c29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b101c29\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4af0e6\" data-id=\"f4af0e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aa9e6a elementor-widget elementor-widget-text-editor\" data-id=\"3aa9e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"175\" data-end=\"208\">\ud83e\uddfe Palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6<\/h1>\n<p data-start=\"209\" data-end=\"239\"><strong data-start=\"209\" data-end=\"239\">P\u00e4ivitetty viimeksi: 7. kes\u00e4kuuta 2025<\/strong><\/p>\n<p data-start=\"241\" data-end=\"464\">Me <strong data-start=\"244\" data-end=\"263\">Colored Caramelilla<\/strong> olemme sitoutuneet tarjoamaan ihania v\u00e4rityshetki\u00e4 digitaalisten ja fyysisten tuotteidemme parissa. Tutustu alla olevaan palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6\u00f6mme, joka riippuu ostamasi tuotteen tyypist\u00e4.<\/p>\n<h3 data-start=\"466\" data-end=\"519\">\ud83d\udda5\ufe0f Digitaaliset tuotteet (ostettu verkkosivuiltamme)<\/h3>\n<p data-start=\"520\" data-end=\"634\">Kaikki Colored Caramelin verkkosivujen kautta myydyt digitaaliset v\u00e4rityskirjat ja ladattavat tiedostot <strong data-start=\"615\" data-end=\"633\">eiv\u00e4t ole palautettavissa<\/strong>.<\/p>\n<p data-start=\"636\" data-end=\"813\">Koska digitaaliset tuotteet toimitetaan v\u00e4litt\u00f6m\u00e4sti, me <strong data-start=\"686\" data-end=\"728\">emme hyv\u00e4ksy palautuksia tai my\u00f6nn\u00e4 hyvityksi\u00e4<\/strong> digitaalisista tuotteista. Kun tiedostot on toimitettu, ostop\u00e4\u00e4t\u00f6s on lopullinen.<\/p>\n<p data-start=\"815\" data-end=\"984\">\u2757 <strong data-start=\"817\" data-end=\"831\">T\u00e4rke\u00e4\u00e4:<\/strong><br data-start=\"831\" data-end=\"834\" \/>Lue tuotekuvaukset huolellisesti ennen ostop\u00e4\u00e4t\u00f6ksen tekemist\u00e4. Jos sinulla on kysytt\u00e4v\u00e4\u00e4, ota meihin rohkeasti yhteytt\u00e4 ennen tilauksen tekemist\u00e4.<\/p>\n<h3 data-start=\"986\" data-end=\"1035\">\ud83d\udce6 Fyysiset tuotteet (ostettu Amazonin kautta)<\/h3>\n<p data-start=\"1036\" data-end=\"1183\">Fyysisi\u00e4 v\u00e4rityskirjojamme (kuten pehme\u00e4kantisia kirjoja) myyd\u00e4\u00e4n <strong data-start=\"1110\" data-end=\"1120\">Amazonin<\/strong> kautta, ja kaikkiin palautuksiin ja hyvityksiin sovelletaan <strong data-start=\"1161\" data-end=\"1182\">Amazonin k\u00e4yt\u00e4nt\u00f6j\u00e4<\/strong>.<\/p>\n<p data-start=\"1185\" data-end=\"1209\">Amazon sallii yleens\u00e4:<\/p>\n<ul data-start=\"1210\" data-end=\"1347\">\n<li data-start=\"1210\" data-end=\"1252\">\n<p data-start=\"1212\" data-end=\"1252\">Palautukset <strong data-start=\"1227\" data-end=\"1238\">30 p\u00e4iv\u00e4n<\/strong> kuluessa toimituksesta<\/p>\n<\/li>\n<li data-start=\"1253\" data-end=\"1298\">\n<p data-start=\"1255\" data-end=\"1298\">Amazon-tilisi kautta k\u00e4sitelt\u00e4v\u00e4t hyvitykset<\/p>\n<\/li>\n<li data-start=\"1299\" data-end=\"1347\">\n<p data-start=\"1301\" data-end=\"1347\">Ennalta maksetut palautuspostitustarrat (kun ehdot t\u00e4yttyv\u00e4t)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1349\" data-end=\"1448\">Jos haluat palauttaa fyysisen tuotteen, siirry Amazonin tilaushistoriaan ja noudata siell\u00e4 olevia ohjeita.<\/p>\n<h3 data-start=\"1450\" data-end=\"1469\">\ud83d\udcac Tarvitsetko apua?<\/h3>\n<p data-start=\"1470\" data-end=\"1531\">Jos sinulla on kysytt\u00e4v\u00e4\u00e4 tai huolenaiheita, autamme mielell\u00e4mme.<\/p>\n<p data-start=\"1533\" data-end=\"1616\">\ud83d\udce7 <strong data-start=\"1536\" data-end=\"1552\">S\u00e4hk\u00f6postiosoitteemme:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1553\" data-end=\"1616\">support@coloredcaramel.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a269639 e-flex e-con-boxed e-con e-parent\" data-id=\"a269639\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df855f1 elementor-widget elementor-widget-html\" data-id=\"df855f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n.cc-del{max-width:46rem;margin:0;line-height:1.62}\r\n.cc-del h2{color:#8C6239;font-size:1.28rem;margin:2.2rem 0 .6rem}\r\n.cc-del p,.cc-del li{margin:0 0 .85rem}\r\n.cc-del ul,.cc-del ol{padding-left:1.3rem}\r\n.cc-del .cc-sub{font-size:.78rem;letter-spacing:.09em;text-transform:uppercase;color:#595959;border-bottom:1px solid #E2DAD2;padding-bottom:1rem;margin:0 0 2rem}\r\n.cc-del .cc-box{background:#FBF8F5;border:1px solid #E2DAD2;border-radius:6px;padding:1rem 1.25rem;margin:1.5rem 0}\r\n.cc-del .cc-box p:last-child{margin-bottom:0}\r\n.cc-del .cc-form{border:1px solid #E2DAD2;border-radius:6px;overflow:hidden;margin:1.25rem 0}\r\n.cc-del .cc-form iframe{display:block;width:100%;border:0}\r\n.cc-del .cc-foot{font-size:.9rem;color:#595959;border-top:1px solid #E2DAD2;padding-top:1.2rem;margin-top:2.5rem}\r\n\r\n\r\n<div class=\"cc-del\">\r\n\r\n<p class=\"cc-sub\">Colored Caramel Mobile App &nbsp;\u00b7&nbsp; Manfred Limited &nbsp;\u00b7&nbsp; Last updated 10 August 2026<\/p>\r\n\r\n<p>This page explains how to delete your <strong>Colored Caramel<\/strong> account and the data attached to it. There are two ways to do it \u2014 pick whichever suits you.<\/p>\r\n\r\n<h2>1. Delete it yourself, in the app<\/h2>\r\n<p>This is the fastest route, and it takes effect straight away.<\/p>\r\n<ol>\r\n<li>Open the Colored Caramel app.<\/li>\r\n<li>Go to <strong>Settings &rsaquo; Account<\/strong>.<\/li>\r\n<li>Tap <strong>Delete account<\/strong> and confirm.<\/li>\r\n<\/ol>\r\n\r\n<h2>2. Ask us to delete it<\/h2>\r\n<p>If you have already uninstalled the app, or you would rather we did it for you, fill in the form below. Please use the email address your account was registered with, so we can be sure the request comes from you.<\/p>\r\n\r\n<div class=\"cc-form\">\r\n<iframe src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdT96yCmiChyOdzNOruXSu99bPf0Uc7hA1XdSDIHvPv0zPbTw\/viewform?embedded=true\" width=\"100%\" height=\"1464\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\">Loading\u2026<\/iframe>\r\n<\/div>\r\n\r\n<p>We complete requests within 30 days and email you to confirm. If the form does not load, open it <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdT96yCmiChyOdzNOruXSu99bPf0Uc7hA1XdSDIHvPv0zPbTw\/viewform\" target=\"_blank\" rel=\"noopener\">directly here<\/a>, or email <a href=\"mailto:support@coloredcaramel.com\">support@coloredcaramel.com<\/a> from the address on your account.<\/p>\r\n\r\n<div class=\"cc-box\">\r\n<p><strong>First, cancel your subscription.<\/strong> Deleting your account does not cancel it \u2014 subscriptions are billed by Apple or Google, so they have to be cancelled in your store account. On iPhone or iPad: Settings &rsaquo; your name &rsaquo; Subscriptions. On Android: Play Store &rsaquo; profile icon &rsaquo; Payments &amp; subscriptions. Otherwise it will keep renewing.<\/p>\r\n<\/div>\r\n\r\n<p class=\"cc-foot\">Colored Caramel is operated by Manfred Limited, Hong Kong. Questions: <a href=\"mailto:support@coloredcaramel.com\">support@coloredcaramel.com<\/a> &nbsp;\u00b7&nbsp; <a href=\"https:\/\/www.coloredcaramel.com\/privacy-policy\/\">Privacy policy<\/a><\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83e\uddfe Returns &amp; Refunds Policy Last updated: June 7, 2025 At Colored Caramel, we\u2019re committed to providing a delightful coloring experience through our digital and physical products. Please review our\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-33391","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/pages\/33391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/comments?post=33391"}],"version-history":[{"count":0,"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/pages\/33391\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.coloredcaramel.com\/fi\/wp-json\/wp\/v2\/media?parent=33391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}