{"id":33389,"date":"2023-03-13T07:16:00","date_gmt":"2023-03-13T07:16:00","guid":{"rendered":"https:\/\/www.coloredcaramel.com\/refund-and-returns-2\/"},"modified":"2026-09-05T11:40:25","modified_gmt":"2026-09-05T11:40:25","slug":"refusions-og-returpolitik","status":"publish","type":"page","link":"https:\/\/www.coloredcaramel.com\/da\/refusions-og-returpolitik\/","title":{"rendered":"Refusions- og returpolitik"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33389\" class=\"elementor elementor-33389 elementor-8479\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b101c29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b101c29\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4af0e6\" data-id=\"f4af0e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aa9e6a elementor-widget elementor-widget-text-editor\" data-id=\"3aa9e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"175\" data-end=\"208\">\ud83e\uddfe Politik for returnering og refusion<\/h1>\n<p data-start=\"209\" data-end=\"239\"><strong data-start=\"209\" data-end=\"239\">Senest opdateret: 7. juni 2025<\/strong><\/p>\n<p data-start=\"241\" data-end=\"464\">Hos <strong data-start=\"244\" data-end=\"263\">Colored Caramel<\/strong> er vi dedikerede til at give dig en sk\u00f8n farvel\u00e6gningsoplevelse gennem vores digitale og fysiske produkter. L\u00e6s venligst vores politik for returnering og refusion nedenfor, baseret p\u00e5 den type produkt, du har k\u00f8bt.<\/p>\n<h3 data-start=\"466\" data-end=\"519\">\ud83d\udda5\ufe0f Digitale produkter (k\u00f8bt p\u00e5 vores hjemmeside)<\/h3>\n<p data-start=\"520\" data-end=\"634\">Alle digitale maleb\u00f8ger og filer til download, der s\u00e6lges via Colored Caramels hjemmeside, kan <strong data-start=\"615\" data-end=\"633\">ikke refunderes<\/strong>.<\/p>\n<p data-start=\"636\" data-end=\"813\">P\u00e5 grund af den \u00f8jeblikkelige digitale levering <strong data-start=\"686\" data-end=\"728\">accepterer vi ikke returneringer eller udsteder refusioner<\/strong> for digitale produkter. N\u00e5r filerne er leveret, betragtes k\u00f8bet som endeligt.<\/p>\n<p data-start=\"815\" data-end=\"984\">\u2757 <strong data-start=\"817\" data-end=\"831\">Vigtigt:<\/strong><br data-start=\"831\" data-end=\"834\" \/>L\u00e6s venligst produktbeskrivelserne grundigt, f\u00f8r du foretager et k\u00f8b. Hvis du har sp\u00f8rgsm\u00e5l, er du altid velkommen til at kontakte os, f\u00f8r du afgiver din ordre.<\/p>\n<h3 data-start=\"986\" data-end=\"1035\">\ud83d\udce6 Fysiske produkter (k\u00f8bt via Amazon)<\/h3>\n<p data-start=\"1036\" data-end=\"1183\">Vores fysiske maleb\u00f8ger (som f.eks. paperback-udgaver) s\u00e6lges gennem <strong data-start=\"1110\" data-end=\"1120\">Amazon<\/strong>, og enhver returnering eller refusion er underlagt <strong data-start=\"1161\" data-end=\"1182\">Amazons politikker<\/strong>.<\/p>\n<p data-start=\"1185\" data-end=\"1209\">Amazon tillader generelt:<\/p>\n<ul data-start=\"1210\" data-end=\"1347\">\n<li data-start=\"1210\" data-end=\"1252\">\n<p data-start=\"1212\" data-end=\"1252\">Returnering inden for <strong data-start=\"1227\" data-end=\"1238\">30 dage<\/strong> efter levering<\/p>\n<\/li>\n<li data-start=\"1253\" data-end=\"1298\">\n<p data-start=\"1255\" data-end=\"1298\">Refusioner behandlet via din Amazon-konto<\/p>\n<\/li>\n<li data-start=\"1299\" data-end=\"1347\">\n<p data-start=\"1301\" data-end=\"1347\">Forudbetalte returlabels (n\u00e5r det er berettiget)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1349\" data-end=\"1448\">For at returnere et fysisk produkt skal du g\u00e5 til din ordrehistorik p\u00e5 Amazon og f\u00f8lge deres instruktioner.<\/p>\n<h3 data-start=\"1450\" data-end=\"1469\">\ud83d\udcac Brug for hj\u00e6lp?<\/h3>\n<p data-start=\"1470\" data-end=\"1531\">Hvis du har sp\u00f8rgsm\u00e5l eller bekymringer, hj\u00e6lper vi dig meget gerne.<\/p>\n<p data-start=\"1533\" data-end=\"1616\">\ud83d\udce7 <strong data-start=\"1536\" data-end=\"1552\">Send os en e-mail p\u00e5:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1553\" data-end=\"1616\">support@coloredcaramel.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a269639 e-flex e-con-boxed e-con e-parent\" data-id=\"a269639\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df855f1 elementor-widget elementor-widget-html\" data-id=\"df855f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n.cc-del{max-width:46rem;margin:0;line-height:1.62}\r\n.cc-del h2{color:#8C6239;font-size:1.28rem;margin:2.2rem 0 .6rem}\r\n.cc-del p,.cc-del li{margin:0 0 .85rem}\r\n.cc-del ul,.cc-del ol{padding-left:1.3rem}\r\n.cc-del .cc-sub{font-size:.78rem;letter-spacing:.09em;text-transform:uppercase;color:#595959;border-bottom:1px solid #E2DAD2;padding-bottom:1rem;margin:0 0 2rem}\r\n.cc-del .cc-box{background:#FBF8F5;border:1px solid #E2DAD2;border-radius:6px;padding:1rem 1.25rem;margin:1.5rem 0}\r\n.cc-del .cc-box p:last-child{margin-bottom:0}\r\n.cc-del .cc-form{border:1px solid #E2DAD2;border-radius:6px;overflow:hidden;margin:1.25rem 0}\r\n.cc-del .cc-form iframe{display:block;width:100%;border:0}\r\n.cc-del .cc-foot{font-size:.9rem;color:#595959;border-top:1px solid #E2DAD2;padding-top:1.2rem;margin-top:2.5rem}\r\n\r\n\r\n<div class=\"cc-del\">\r\n\r\n<p class=\"cc-sub\">Colored Caramel Mobile App &nbsp;\u00b7&nbsp; Manfred Limited &nbsp;\u00b7&nbsp; Last updated 10 August 2026<\/p>\r\n\r\n<p>This page explains how to delete your <strong>Colored Caramel<\/strong> account and the data attached to it. There are two ways to do it \u2014 pick whichever suits you.<\/p>\r\n\r\n<h2>1. Delete it yourself, in the app<\/h2>\r\n<p>This is the fastest route, and it takes effect straight away.<\/p>\r\n<ol>\r\n<li>Open the Colored Caramel app.<\/li>\r\n<li>Go to <strong>Settings &rsaquo; Account<\/strong>.<\/li>\r\n<li>Tap <strong>Delete account<\/strong> and confirm.<\/li>\r\n<\/ol>\r\n\r\n<h2>2. Ask us to delete it<\/h2>\r\n<p>If you have already uninstalled the app, or you would rather we did it for you, fill in the form below. Please use the email address your account was registered with, so we can be sure the request comes from you.<\/p>\r\n\r\n<div class=\"cc-form\">\r\n<iframe src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdT96yCmiChyOdzNOruXSu99bPf0Uc7hA1XdSDIHvPv0zPbTw\/viewform?embedded=true\" width=\"100%\" height=\"1464\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\">Loading\u2026<\/iframe>\r\n<\/div>\r\n\r\n<p>We complete requests within 30 days and email you to confirm. If the form does not load, open it <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdT96yCmiChyOdzNOruXSu99bPf0Uc7hA1XdSDIHvPv0zPbTw\/viewform\" target=\"_blank\" rel=\"noopener\">directly here<\/a>, or email <a href=\"mailto:support@coloredcaramel.com\">support@coloredcaramel.com<\/a> from the address on your account.<\/p>\r\n\r\n<div class=\"cc-box\">\r\n<p><strong>First, cancel your subscription.<\/strong> Deleting your account does not cancel it \u2014 subscriptions are billed by Apple or Google, so they have to be cancelled in your store account. On iPhone or iPad: Settings &rsaquo; your name &rsaquo; Subscriptions. On Android: Play Store &rsaquo; profile icon &rsaquo; Payments &amp; subscriptions. Otherwise it will keep renewing.<\/p>\r\n<\/div>\r\n\r\n<p class=\"cc-foot\">Colored Caramel is operated by Manfred Limited, Hong Kong. Questions: <a href=\"mailto:support@coloredcaramel.com\">support@coloredcaramel.com<\/a> &nbsp;\u00b7&nbsp; <a href=\"https:\/\/www.coloredcaramel.com\/privacy-policy\/\">Privacy policy<\/a><\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83e\uddfe Returns &amp; Refunds Policy Last updated: June 7, 2025 At Colored Caramel, we\u2019re committed to providing a delightful coloring experience through our digital and physical products. Please review our\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-33389","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/pages\/33389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/comments?post=33389"}],"version-history":[{"count":0,"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/pages\/33389\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.coloredcaramel.com\/da\/wp-json\/wp\/v2\/media?parent=33389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}